Healthcare Ombudsperson Program
The Healthcare Ombudsperson Program, a joint venture between the State of New Jersey and the Communications Workers of America, will have a positive impact on all parties by building trust relationships between the parties, providing education and counseling to employees, resolving employee issues effectively and efficiently, and working collaboratively to create better healthcare outcomes.
Should you have any healthcare-related questions about your benefits, please contact Peggy Johns, CWA Local 1040 Ombudsperson, Office of the Healthcare Ombudsperson, at 609-538-8899, extension 27, or through email at Peggy.Johns@dol.nj.gov.
State Benefits Plans
Medical Plans Prescription Drug Plan
Plan Design Comparison Chart Prescription Drug Plans Guidebook
Summary Of Benefits and Coverage OPTUM Rx Drug List
Horizon Premium Contribution Calculator
State of NJ Health Benefit Plan Contact - (844) 368-8740
(800) 414 SHBP
Dental Plans Benefitsolver
Dental Plans for Active Employees Guidelines to access Benefitsolver
SHBP Health Benefits Registration
Wellness Programs and Resources
Direct Primary Care
Membership to Direct Primary Care Doctor’s Office Included in NJ SHBP Benefits at no additional cost.
The New Jersey State Health Benefits Program (SHBP) and School Employees’ Health Benefits Program (SEHBP) offer employees and their covered dependents the opportunity to join a Direct Primary Care doctor’s office at no additional cost. Simply choose a Direct Primary Care doctor from Everside Health, R-Health, or Sanitas Medical Centers and get unlimited access to personalized care with no copays, when and where it’s convenient for you.
** Not available with HMO or HIgh Deducible plans. Medicare retirees are also not eligible.**
List of Direct Primary Care Offices
Everside Health Enrollment Book an appointment
(866) 808-6005 (866) 645-5997
NJWELL - Earn $350.00 Your well-being matters. NJ Well provides inclusive and holistic experiences to meet members’ needs through activities and educational programming to support healthy lifestyles. Obtain 800 points and earn a reward.
Obtain 800 Points to earn a Reward.
AMINO HEALTH – A FAST, EASY, AND SMART WAY TO FIND & BOOK HEALTHCARE Amino Health for CWA Members
Horizon health guides- You’ll get the most from your benefits because your horizon Health Guide knows your benefits inside and out-and they want to get to know you too! Learn more about Horizon Health Guides
Horizon bFIT – Earn a $20.00 monthly reward (SHBP/SEHBP Members can now use HorizonbFit to make regular exercise affordable, convenient, and more rewarding!
For more information
Hinge Health- Conquer back or joint pain
Other Horizon Health Programs
Healthcare in Retirement
For more information contact:
Healthcare Ombudsperson, CWA Local 1040
Office of the Healthcare Ombudsperson
Center for Occupational Employment Information
New Jersey Department of Labor and Workforce Development
Phone: (609) 538-8899, extension 27.